Your rabbit r1 will receive software updates on a regular basis. Some updates will happen automatically in the cloud and other updates must be downloaded and installed on your device.
Common questions about software updates on rabbit r1
Find answers to common questions about updates on rabbit r1 in the sections below.
What updates will my rabbit r1 receive?
There are two types of software updates for your r1.
- Cloud updates include things like improved speed, optimizations, and other changes that you may not notice while using your device. These updates happen automatically in the cloud on a regular basis and will not require any action on your part.
- Over-the-air (OTA) updates include things like new features and services, improvements to the user interface, and other updates to your device. These updates must be downloaded and installed before you can continue using your r1.
Where can I find the latest rabbit release notes?
Software update release notes are posted on the rabbit community forum and announced on official rabbit social media accounts like Instagram and X.
Tip: You can also view release notes while an OTA update is in progress by clicking the side button once.
How often are updates released for rabbit r1?
Cloud updates are released regularly for constant improvements. That means when we have a cloud-based update that will make your r1 experience better, we will release it as soon as it is ready.
OTA updates are typically released every other week. This release schedule is subject to change. Follow the rabbit community page and official rabbit social media accounts for the latest news.
How do I download and install OTA updates on my rabbit r1?
When a new OTA update is available, you will see a message on your r1 that says “a software update is required”. You must connect your r1 to a wall charger and Wi-Fi network. Once your r1 is connected, the update will start automatically. When the update is done installing, your r1 will restart.
Note: You must connect your rabbit r1 to power and Wi-Fi before you can download and install an OTA update.
Can I delay an OTA update on my rabbit r1?
When an OTA update is ready, your r1 will display a message that says "a software update is required" and you will be required to install the update. You will not be able to use your r1 until it is updated to the latest version.
How do I fix the “x charging” or “x wi-fi connected” error message?
Your rabbit r1 must be charging and connected to wi-fi to download software updates.
- If you see “x charging” this means your r1 is not connected to a charger.
- If you see “x wi-fi connected” this means your r1 is not connected to a Wi-Fi network.
How long will it take to download and install an OTA update?
A regular OTA update takes around 15 minutes to download and install on your r1, but it can finish in as little as 5 minutes.
Completion time varies based on the update size and your internet speed. Updating your r1 may take 30 minutes or longer in following situations.
- You are setting up a new r1
- Your internet connection is slow
- Your r1 is several updates behind
- The software update is large
If I use a SIM card, how much data will an OTA update use?
You must connect your r1 to a Wi-Fi network in order to download and install an OTA update. This prevents any unexpected data usage through your mobile plan when an update is ready for your device.