This article provides steps on how to fix issues when you connect your rabbit r1 to a Wi-Fi network.
Troubleshooting tips for Wi-Fi issues on rabbit r1
The following troubleshooting tips can help you fix Wi-Fi and internet connection problems on your rabbit r1.
- Use the right password. Double-check you are typing the correct password when connecting to a Wi-Fi network for the first time.
- Move around. A weak signal can cause connection issues.
- Restart your router. Refer to your router’s manual or visit the manufacturer’s website to find the proper restart instructions.
- Restart your r1. Quickly press the side button eight times to turn off your r1. After your r1 is turned off, hold the side button for about five seconds to turn it back on.
- Forget and re-pair. Forget the Wi-Fi network on your r1 and then connect to it again.
- Check for an outage. Check with your Internet Service Provider (ISP) to see if there is an internet outage in your area.
- Try another connection. Connect to another Wi-Fi network, use your phone as a hotspot, or install a SIM card to help determine if the problem is with your r1 or the Wi-Fi network.
Tip: Learn more about what Wi-Fi networks are supported on r1.
How to fix other connection issues
Get help fixing other types of connection problems with the articles below.