This article provides instructions about how to cancel an order for rabbit r1. For detailed, and the most up-to-date, information on cancellations and returns, visit our Warranty and Return Policy.
Tip: After a tracking number has been issued for your order, you can no longer cancel your order. Instead, you can submit a return request if you are not satisfied and want a refund within thirty (30) days.
how to cancel an order for r1
You can cancel your order and request a refund any time before your order begins to ship.
- Go to rabbit.tech/contact-us
- Enter your full name and the email address you used for your order
- Select order cancellation for the reason
- Provide your order number in the inquiry field
- Click submit
Someone from our support team will review your order cancellation request. If your cancellation is approved, your refund will be issued back to your original method of payment within ten (10) business days.
how to cancel an order with a different vendor
We can only cancel orders purchased directly from rabbit at rabbit.tech. If you placed an order with a different retailer or vendor, you will need to contact them directly.